At ISSEDU (“issedu.in”), we strive to provide high-quality educational products and services to our customers. However, we understand that there may be occasions when you need to request a refund or return. Please review our policy below for details.

1. Digital Products & Online Courses

Since our products (e-books, online courses, downloadable materials, etc.) are digital and cannot be returned, we generally do not offer refunds once the purchase is completed. However, refunds may be considered under the following circumstances:

  • Technical Issues: If you are unable to access the product due to a technical error on our end.

  • Duplicate Purchase: If you accidentally purchased the same product twice.

  • Misrepresentation: If the product received significantly differs from its description.

To request a refund, please contact us at [email protected] within 7 days of purchase with your order details and reason for the request.

2. Subscription Services

If you have subscribed to a recurring payment plan (e.g., monthly/annual membership), you may cancel at any time. However, refunds for unused subscription periods will be evaluated on a case-by-case basis.

3. Physical Products (If Applicable)

If ISSEDU offers physical products (books, merchandise, etc.), returns will be accepted under the following conditions:

  • The product is defective, damaged, or incorrect.

  • The return request is made within 7 days of delivery.

  • The product is unused and in its original packaging.

Customers are responsible for return shipping costs unless the return is due to an error on our part.

4. Processing Refunds

Approved refunds will be processed within 7-14 business days and credited to the original payment method.

5. Contact Us

For any questions or refund requests, please reach out to:

Email: [email protected]
Phone: +91 99276 22221, +91 98376 33331, +91 98376 22221
Address: ISSEDU, Institute Of Systematic Studies, Near RSD Hospital, Ramganga Vihar, Moradabad -244001, Uttar Pradesh, India

Thank you for choosing ISSEDU! We appreciate your trust in our services